Order Processing Services
If you are running an E-commerce store or manage a drop shipping business, you understand the importance of ensuring customer orders are processed with suppliers accurately and quickly.
We at DOS, have a 24/7 team that can process orders for you.
Types of Order Processing
E-Commerce Stores:
We have processed orders for several online stores including Amazon and Ebay sellers. We use provided supplier channels and ensure accurate customer information is entered as well as orders are processed quickly.
Cellular Services:
We process orders for cellular services and manage replenishments, autopay, sending PIN and other similar services.
Data Privacy and NDA
We are a registered Partnership firm in Pakistan under Partnership Act 1937. Being in industry for over 5 years, we fully understand the importance of data security and for same reason, we have proper firewalls and antivirus software installed in all office systems.
Also we sign Non-Disclosure Agreement or other contracts as per your need.
Industry Experience
Being in this business for over 5 years, we have worked for a variety of businesses, including:
Systems We Have Used
How We Work?
1- Consult details
Share your project requirements and scope.
2- Free Trial
We will do free, no obligation trial.
3- Feedback
Share trial feedback before you signup.
4- Signup
Signup for our top notch services.
FAQ’s – Frequently Asked Questions
1- Which systems are you familiar with?
We are have worked on many common systems including WordPress, Google docs, Word, Excel, Smartsheet, Custom CMS.
2- What measures are taken to ensure security of my data?
We not only sign NDAs with our clients but also ensure data accessed by team is kept secure. We use Antivirus and Antimalware software as well keep data in secure dropbox accounts
3- How soon you're able to start?
We need 24 hours to review initial documents and do trial work. After approval of trial, we need 24 hours to begin your project.
4- What timezone you're workting at?
We work during GMT +5 timezone or 24/7 however, we are mostly available during UK and morning EST hours.
Testimonials
Extremely satisfied, communication was open 24/7. Very helpful and friendly. What I loved most about these guys is they never made the same mistake twice! They learn extremely quick
https://mybrazilianhair.co.za/
We are working with them more than a year, and they are a great partner providing Livechat support when we are not available. Thanks to them we have 24h/7days per week of Livechat support in TimeCamp! Highly recommened for anyone starting with livechat support or wanting to get it to another level.
Timecamp.com
They are fast and on point. Their agents finish tasks accurately. Any feedback we have given to them was accepted with great attitude. So far, we have worked with them for 6 months. I would recommend them to anyone who needs support agents.
Prepayrefill.com
Pricing
Startup
For low volume. Recommended for businesses with upto 150 emails a month
- Features include
- Professional Writing
- 40 WPM Typing
- Meeting SLA
- *Available On Demand
- *Available On Demand
- 150 Emails Per MonthApprox. 5 per day
- Response Time
- 8 hours$150 per month$1 per email
- Less than 24 hours$56 per month38cents per email
Basic (favorite package)
This is a hybrid package that offers dedicated agent during Business hours and per email pricing after hours and weekends
- Features include
- Professional Writing
- 40 WPM Typing
- Meeting SLA
- FAQs Preparation
- Prepare Canned Responses
- Unlimited Emails in dedicated hours + number of emails based on package selected
- Response Time
- $5 Per hour + selected per email plan
Business
For medium volume. Recommended for medium sized businesses with upto 1000 emails a month
- Features include
- Professional Writing
- 40 WPM Typing
- Meeting SLA
- FAQs Preparation
- Prepare Canned Responses
- 1000 Emails Per MonthApprox. 30 per day
- Response Time
- 4 hours $900 per month90cents per email
- Less than 24 hours $375 per email38cents per email
Business Plus
For high volume. Recommended for large businesses with thousands of Emails per month
- Features include
- Professional Writing
- 40 WPM Typing
- Meeting SLA
- FAQs Preparation
- Prepare Canned Responses
- 5,000 or higher EmailsApprox. 150 per day
- Response Time
- 1 hourGet a Quote
- Less than 24 hours
REQUEST A QUOTE
Do You Have Any Upcoming Project to Discuss?