Executive Assistant/Personal Assistant
Have you been overwhelmed but hesitant in hiring an assistant and still managing routine tasks yourself? Being a busy Entrepreneur or a Director of large business setup, it is important to stay organized and keep a strong follow up with your team.
There are several routine tasks that might be negatively affecting your productivity and can easily be handed over to your Executive Assistant. In addition, an EA can save a lot of time by managing your schedule, making bookings on your behalf, taking meeting notes, creating reports and following up with team to ensure deadlines are met.
However, being on a tight schedule, it may seem hard to take out time training an EA. For same reason, we, at DOS, ensure that only experienced Executive Assistant works for you and that they ensure a personalized level of support.
Common Business Tools
We have used several popular systems and collaboration tools, some are listed below:
Project Management & Collaboration Tools:
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1- What is the education background of EAs
We only hire qualified staff with University education. Our agents have excellent conversational and analytic skills.
2- How much experience do they have?
Our EAs are highly qualified and have several years of industry experience. Based on your specific requirements, we will provide an EA with matching skills.
3- Can my EA manage voice and non-voice tasks
Yes, your assistant can offer both types of services however, please mention this in your requirements.
4 - Do they have a Can Do attitude?
We only assign EAs with a GET IT DONE attitude with strong follow up.
5- How much time do I need to train my EA?
It may take 48 hours for EA to begin with smaller tasks and upto 2 weeks to get fully trained. We recommend starting slow and giving more work as confidence builds up.
6- Can my EA work during odd hours if need be?
Yes, your EA can work during your required hours.
7- How do we begin forwarding tasks to EA?
If you use a Project Management system like Asana, you can add our team to start assigning tasks.
8- What if I am not satisfied with my EA’s performance?
We have a Quality Assurance team and Shift Supervisors that ensure work is delivered per requirement however, if you are not satisfied, we can arrange for another EA and setup interview with you before approving new EA.
Any other questions? Please feel free to connect with us.
Extremely satisfied, communication was open 24/7. Very helpful and friendly. What I loved most about these guys is they never made the same mistake twice! They learn extremely quick
We are working with them more than a year, and they are a great partner providing Livechat support when we are not available. Thanks to them we have 24h/7days per week of Livechat support in TimeCamp! Highly recommened for anyone starting with livechat support or wanting to get it to another level.
They are fast and on point. Their agents finish tasks accurately. Any feedback we have given to them was accepted with great attitude. So far, we have worked with them for 6 months. I would recommend them to anyone who needs support agents.