Data Entry is a tedious task and can eat up lot of productive hours. Although some steps can be automated, need for manual data entry cannot be ignored. Data Entry is a broad term that may include anything that requires repetitive work, for instance, entering customer information in a CRM, digitizing old records from scanned PDF or copy pasting data into Excel Sheets.
Hiring a data entry person with previous experience and fast system handling may not be difficult however, hiring a right fit with variety of skills can be tough!
Being in industry for over 5 years, we have designed our Data Entry service to meet your needs and we ensure data is always entered with accuracy.
Types of Data Entry
Data entry from Web / PDFs
We can do all sort of copy pasting from web or PDFs to most common systems including Word, Excel or Online CMS. Our skilled team can type up to 80 WPM with 100% accuracy.
Event data entry in to online CMS
We can extract and enter data for upcoming events in your website, for instance, if you have a sports news website, we can help you gather and enter upcoming sports events around the world.
Restaurant’s Menu data entry
We have lot of experience with Restaurant Menu Data Entry. We understand the complexities involved in entering menus correctly. We can help you accurately enter data for your website and can manage thousands of menu entries.
Uploading Content into WordPress
We are well versed with use of WordPress and can help you upload your website content, copy old site to a new WordPress site and do data entry into WordPress.
Adding products in to Ecommerce Store
We are good at BigCommerce, 1shoppingcart, Magento and few other Ecommerce platforms and can help you upload products to online store. In past, we have uploaded hundreds of products and manage products with single and multiple attributes.
And that’s just the tip of the iceberg. We have worked on far more advanced projects and have adapted ourselves to handle certain technicalities in order to improve our working efficiency in this field.
Data Privacy and NDA
We are a registered Partnership firm in Pakistan under Partnership Act 1937. Being in industry for over 5 years, we fully understand the importance of data security and for same reason, we have proper firewalls and antivirus software installed in all office systems.
Also we sign Non-Disclosure Agreement or other contracts as per your need.
Being in this business for over 5 years, we have worked for a variety of businesses, including:
Features offered (response times, tier 1, etc)
- 1 HOUR TO 24 HOURS RESPONSE TIME
- PROFESSIONAL RESPONSES
- ORGANIZATION OF EMAILS INTO FOLDERS OR ASSIGNING LABELS
- USE OF YOUR HELP DESK SYSTEM
- FAQS AND CANNED RESPONSES
- FAFAMILIARITYITH MOST COMMON CRM AND COLLABORATION TOOLS
Systems We Have Used
How we work?
1- Consult details
Share your project requirements and scope.
2- Free Trial
We will do free, no obligation trial.
Share trial feedback before you signup.
Signup for our top of class services.
FAQ’s – Frequently Asked Questions
1. Can your team write proper English?
We can write flawless English without grammatical errors. Our team is experienced and can professionally respond to your customers. We also ensure personalized level of support is offered to each customer responded.
2. How much is your team’s typing speed?
Our agents can type from 40 – 60 WPM with accuracy.
9. How soon can you begin?
We usually require 3 business days to ensure smooth transition of support operations however, we can also start on priority, as quick as in few hours. And no, we don’t charge extra for urgent onboarding!
3. What is your team’s education background
Most of our agents are graduates from renowned universities and few masters as well. In addition to regular education, they have done additional courses to coupe with latest industry standards.
4. Can your team think out of the box and take ownership?
Since we focus on customer satisfaction, we ensure agents take ownership of the issue and get it resolved for customer. We also ensure proper feedback is delivered to clients to resolve any inefficiencies.
5. Are you familiar with Zendesk or other helpdesk systems?
Yes, we have used Zendesk, Freshdesk, Kayako, Desk.com and few other support systems. We are also comfortable using Gmail, Roundcube or other interface.
6. Which CRMs have you used before?
We have used number of CRMs and Ecommerce systems including Magento, Shopify, Zoho, Infusionsoft, Odoo ERP, Salesforce and few others.
7. How many hours can your team work?
Our agents typically work 50 hours per week and as a team, we can work any number of hours you require. We can start with 10 hours a week and scale up to 500+ hours per week or even more.
8. Can you work in my timezone?
Yes, we can work in your timezone. Our setup currently operates 24/7 and we have no issues working during night or day hours.
Extremely satisfied, communication was open 24/7. Very helpful and friendly. What I loved most about these guys is they never made the same mistake twice! They learn extremely quick
We are working with them more than a year, and they are a great partner providing Livechat support when we are not available. Thanks to them we have 24h/7days per week of Livechat support in TimeCamp! Highly recommened for anyone starting with livechat support or wanting to get it to another level.
They are fast and on point. Their agents finish tasks accurately. Any feedback we have given to them was accepted with great attitude. So far, we have worked with them for 6 months. I would recommend them to anyone who needs support agents.
There are 2 price offerings based on your SLA requirement: