One Stop Solution for your Customer Service Needs.

CUSTOMER SUPPORT

Customer Support

Every single customer interaction can either make or break a business, be it B2B or B2C. In today’s fast paced environment, it is critical for a business to not only respond to their customers but to respond fast and ideally offer support via Phone, Email, Live Chat, Text Messages and Social Media Channels!

On top of this, most customers expect to get immediate help, which either requires 24/7 support or extended hours.

With this in mind, we have developed a skilled team of Support Agents who are well versed with common industry practices, all this at affordable costs for startups or corporate setups!

Phone Answering

LIVE CHAT

Email Support

Executive/Personal Assistant

Why Choose Us?

24/7 coverage

State of Art tools

Service Level Agreement

Customer Service Supervisors

Omni Channel Support

Industry Standards

FAQ Development

Free Trial

Our Work Process

Team’s Skill Set

Of dozens of skills, few most important are shared below:

Excellent English skills

Can Type at 40WPM

Manage High Workload

Neutral Accent

Able to Multitask

Take Ownership of Customer’s Issue

Platforms We Have Used:

What Our Customer Says About Us

Extremely satisfied, communication was open 24/7. Very helpful and friendly. What I loved most about these guys is they never made the same mistake twice! They learn extremely quick

https://mybrazilianhair.co.za/

We are working with them more than a year, and they are a great partner providing Livechat support when we are not available. Thanks to them we have 24h/7days per week of Livechat support in TimeCamp! Highly recommened for anyone starting with livechat support or wanting to get it to another level.

Timecamp.com

They are fast and on point. Their agents finish tasks accurately. Any feedback we have given to them was accepted with great attitude. So far, we have worked with them for 6 months. I would recommend them to anyone who needs support agents.

Prepayrefill.com