Call Center Agent – Inbound UK Hours

Full Time
Lahore
Posted 2 years ago

Description

We are a call center based in Township, Lahore seeking a full time Call Center Agent during UK hours, Mon-Sat. This is inbound sales and customer support for a cleaning service in UK.

You will be required to answer incoming phone calls, emails and live chat inquiries, duties may include:

  • Handling booking inquiries and assisting with schedule
  • Giving out quote based on customer’s requirement
  • Following up with leads and missed calls
  • Forwarding concerns to UK based team as per need

We will provide product training and looking to hire ASAP. Note that this position does not require you to make cold calls or do telemarketing however, you need to be persuasive and can assist with new signups and bookings.

Specification

We are looing for enthusiastic and energetic person to join our team of 12 agents. You are a great fit if:

  • You can speak fluent English
  • You have neutral or UK accent
  • You can learn fast and have prior call center experience
  • You have good system handling and are comfortable working on Laptop / Desktop
  • Can type 40+ WPM
  • Looking for long term employment
  • Can work in team environment

Timings will be from 1pm Pakistan time Mon-Sat and salary package is 30,000 or higher

 Please fill in the form or send resume to hr@dos.support

Job Features

Job CategoryCustomer Support
Salary30,000

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